Other guidance and information

This section includes more general guidance we provide to clinics and research centres that doesn't fit into the other categories.

This includes inspection of surgical procedures guidance and our multiple births minimisation strategy. 

Authorised processes

Licensed clinics are also authorised to use certain laboratory processes in order to carry out each licensed activity. For example, clinics carrying out the licensed activity ‘Creation of embryos’ can use IVF or ICSI to do so.

Clinic incidents

If an incident happens in your clinic, we have timeframes for you to report it to us. Find out how and when to report an incident or 'near miss' to us.

Complaints

Patients can report complaints to us where it indicates a potential breach of the Act, licence conditions, Directions issued by us or the guidance set out in our Code of Practice. Get tips on how to best manage a complaint to resolve it as quickly as possible.

Compliance and Enforcement policy

The Compliance and Enforcement policy sets out the approach the HFEA will take in dealing with non-compliance by licensed clinics and research centres.

Coronavirus FAQs for clinics

We have produced a new set of frequently asked questions (FAQs) and answers to help guide clinics during the ongoing COVID-19 pandemic.

Direct-to-consumer DNA testing and matching services

More and more people are using DNA testing and matching services online to find out about their ancestry, health information or to identify and potentially make contact with their genetic relatives. We added guidance to our Code of Practice (Guidance Notes 11, 20 and 30) in 2019 relating to donor anonymity under the HFE Act and the potential impact of direct-to-consumer DNA testing and matching services.

Fees

Find out more about the fees we charge.

Gamete and embryo importing

Guidelines on what information is needed in each section of the import application form. If you are unsure about what information is needed please contact your inspector for further guidance.

Handling donor information guidance

This guide was created to provide clinics with tips and examples of how to collect donor information, our expectations about sharing information and information on how to redact donor information.

Information and guidance on treatment add-ons for clinics

The HFEA and the professional and patient bodies that are the signatories to the consensus statement on the responsible use of treatment add-ons in fertility services have put together the following list of freely available resources from their respective organisations and the Cochrane Library. These resources can be used to support conversations with patients about add-ons.

Inspecting premises and surgical procedures

In the past, a number of fertility clinics were inspected by both the Care Quality Commission (CQC) and the HFEA. Over the years, we have been working closely with colleagues at the CQC to reduce this regulatory overlap where possible.

Inspection strategy

We have reviewed our inspection methodologies with a view to implementing a different approach to inspections.

Person Responsible (PR)

There is no more important role than that of PR for the successful running of a UK fertility clinic. The HFEA Code of Practice clearly sets out the statutory requirements and responsibilities placed on all PRs.

Retrieval and storage of gametes where patients are unable to consent

It is a criminal offence to undertake a licensable activity without a licence; retrieval and storage of gametes is not covered by the law and procedures relating to general organ donation and relatives do not have the right to give consent where none exists; in all circumstances of this kind they should seek their own legal advice immediately and before deciding on a course of action.

Special Direction applications

A Special Direction for import or export is effectively special permission given by our Statutory Approvals Committee, allowing a licensed fertility clinic to carry out an import or export despite not meeting the requirements of General Directions 0006.

Surrogacy and legal parenthood

On 1 October 2013, we will be changing our guidance and consent forms on legal parenthood for intended parents involved in surrogacy arrangements.

Whistleblowing

Whistleblowers who want to raise a concern about malpractice in a licensed centre, and who have felt unable to address their concerns directly with management, are able to speak to us in confidence. Read our whistleblowing policy here.